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Article about rate n date vodacom:
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Worst company to deal with, expensive monthly contracts and cannot treat customers properly or provide a decent service. Crooks, lowlifes, scumbags, and low level minded people run the place, no wonder its really poor..robbing people of their hard earned money. Date of experience : June 18, 2024. I wanted to eventually sign up for the… I wanted to eventually sign up for the Fibre deal they keep spamming in the ads. Went to the vodacom outlet they told me the are not the Fibre department and gave me a number to call wich ofcause was not a free number. The person on the phone was like they don't even know what I'm talking about or like I'm desturbing him from doing something more important. But I'm happy to have gotten a glimpse of what customer service I could expect before actually sign up the deal. Date of experience : November 01, 2023. Vodacom is useless. Vodacom is useless. They upgraded my Vodacom contract without my consent. IAM now suffering because of them I reside in Joburg and upgrade was done in Vodacom 4 U Musgrave. When I follow up the matter I have been taken pillar to Post, no answers. The Manager there kept saying she is investigating the matter till today, this happened in April it's now End of May, no feedback at all, how USELESS and incompetent. Kiara the consultant and Her manager Fatima must be investigated by Vodacom for the corruption. Date of experience : April 25, 2024. Vodacom is a scam. Even the one star I gave them they don't deserve it. I got a phone contract from Vodacom the agreement was that I'll be paying R470 every month, the fist month I took the money my self to the Vodacom shop and I was penalized because I agreed on debit order. Second month they debited R800. Third month R700 something. Fourth month R600. Now I got a message that says my next payment will be R580 for what I don't know. Will I ever pay the amount we agreed on? Someone is paying my account because I'm not working like before just imagine telling someone that is helping you different amounts every month. When will I ever pay the amount we agreed on? Date of experience : May 31, 2024. Agent quick to come around to your… Agent quick to come around to your house and sign up for fibre wifi . you the cancel your service provider on the 31st and vodacom promise to connect you on the 1st. You phone the call center several times and they confirm that wifi will work rhe same day no one phones back and on the 2nd you still sitting with no wifi . Pathetic service don't use vodacom . Agents Haylene pasha quick to send unprofessional email to tell you that you shouldn't threaten her with poor service for she is only an marketing agent and politely blocks you without resolving your complaint. Gentleman Duran absolon absolutely quick to phone and whatsapp every 5 min to make sure you have sent application to earn his commission but when services fail he is no where to be seen. These delinquents are quick to sign you up in order to make their commission and deliver a pathetic service. DONT USE VODACOM FIBRE JUST TO SAVE A BUCK RATHER STICK TO THE SERVICE PROVIDER YOU HAD . Date of experience : June 02, 2024. Vodacom helping themselves to my savings every month and I can't stop them. I've been a Vodacom customer for 20 years and the service fee by debit order is usually R430 a month. In November 2023 they started taking R2400 per month. No upgrade, no new phone, no increase in the calls I make. Just started robbing me monthly. I only noticed in April 2024 and reported the problem as upgrade fraud" (a thing, I assume). Sent them IDs and proofs and statements and explanations as required on the same day and was told I'd be contacted within a day or two and the problem would be resolved within a week. Well guess what? Crickets. Every 2 days I get a reference number from them by text. The same reference number again and again . calling doesn't help, I get blah blah yes we'll sort it out and then nothing happens. Its now the end of another month and they're going to take another 2400 from me. Criminal disregard for, and abuse of, their customers. Date of experience : May 28, 2024. A fixed 24 month contract become auto upgrade Since Makate took them to Court and they lost a case customer are paying the price. Vodacom recently became useless, thiefs and a scam.. Time to leave this useless thing before i regret myself more. i had a 24 month contract with vodacom wich end/expire in january 2024.. By miracle i owe vodacom R1300 because i was supposed to call and cancel the contract.. How can i cancel something thats coming to an end? Date of experience : April 19, 2024. A scam artist tried to swop sim… A scam artist tried to swop sim cards. got a message that my sim will be swopped after a 3 hr period. I called the help centre and they demanded that I first create a voice identity, which I did not want to do, but had to do to get the operator on the line. Now I know how the scam artist got to almost swop my card, the questions the operator asked were almost impossible to answer, some of them, BUT they were yes and no questions which any stranger can answer and guess correctly.













Rate n date vodacom